The IT Guy Show
Navigating Technology and Careers
We found 9 episodes of The IT Guy Show with the tag “itsupport”.
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Episode 8: The Art of Continuous Improvement
October 1st, 2024 | 47 mins 49 secs
devops, digitaltransformation, eric the it guy, it, itguyeric, itknowledge, itpodcast, itprofessionals, itsupport, linux, opensource, red hat, techcommunity, technews, technology, techpodcast, techtips
We all seem to have this vision of “arriving” at some tech paradise where everything “just works”. After 17 years in IT, I’d say it's safe to say that will never happen. However, that doesn’t mean we shouldn’t strive for better. Teams that embrace the chaos can make huge strides towards improving their environment.
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Episode 7: Battling Burnout…with a Sword
September 17th, 2024 | 1 hr 5 mins
burnout, devops, digitaltransformation, dull made daring, eric the it guy, it, itguyeric, itknowledge, itpodcast, itprofessionals, itsupport, linux, opensource, red hat, stress, techcommunity, technews, technology, techpodcast, techtips
Stress and burnout come for all of us at one time or another. You may not even realize that is what is going on. Join Eric as he sits down with Jennifer and Bryan Horton, owners of Dull Made Daring, and learn the warning signs, recovery methods, and how to slash your anxiety away, with a sword, yeah, a literal sword!
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Episode 6: A Quick Look at Ephemeral Environments
August 13th, 2024 | 44 mins 28 secs
devops, digitaltransformation, itguyeric, itknowledge, itpodcast, itprofessionals, itsupport, linux, opensource, techcommunity, technews, technology, techpodcast, techtips
In my days as a Systems Administrator, there weren’t any “non-production” environments. It was all about keeping all the systems running, all the time, even Dev for the developers. Here comes Ephemeral Environments, a concept to quickly build and test disposable systems to make building and testing easier for the entire enterprise.
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Episode 5: Understanding DevOps: Putting People Over Processes with Laura Santamaria
July 17th, 2024 | 23 mins 46 secs
agile methodologies, change management, cultural transformation, developer advocacy, devops, digitaltransformation, eric the it guy, it, it processes, itguyeric, itknowledge, itpodcast, itprofessionals, itsupport, laura santamaria, linux, opensource, organizational change, people management, red hat, techcommunity, technews, technology, techpodcast, techtips
Eric the IT Guy Hendricks interviews Laura Santamaria, a Developer Advocate at Dell Technologies, about her experience with DevOps and how to effectively implement it within organizations. She emphasizes the importance of prioritizing people over processes and tools, and shares insights on how to drive cultural change as an individual contributor.
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Episode 4: APIs Decoded: From Basics to Production-Ready
July 3rd, 2024 | 21 mins 47 secs
api gateway, api management, api observability, api security, apis, developer experience, devops, digitaltransformation, eric the it guy, it, itguyeric, itknowledge, itpodcast, itprofessionals, itsupport, linux, opensource, red hat, rest apis, techcommunity, technews, technology, techpodcast, techtips
In this interview, Eric the IT Guy Hendricks explores the world of APIs (Application Programming Interfaces) with Budha, a Developer Advocate at Tyk, an API management platform. The discussion covers the fundamentals of APIs, their growing importance in modern applications, the role of API gateways in managing and securing APIs, and considerations for building production-ready APIs.
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Episode 3: Unmasking AI: The Drive for Open and Transparent Development
June 19th, 2024 | 23 mins 47 secs
ai, artificial intelligence, developer advocacy, devops, digitaltransformation, eric the it guy, ethics, future, ibm, instructlab, it, itguyeric, itknowledge, itpodcast, itprofessionals, itsupport, language models, linux, open source, opensource, red hat, techcommunity, technews, technology, techpodcast, techtips, transparency
In this interview, the host Eric provides a detailed introduction to his guest JJ Asgar from IBM, who is deeply involved with the open-source AI project called InstructLab. JJ passionately discusses the importance of open and transparent AI development for societal benefit. He explains the distinction between true AI and the current language models, and emphasizes the need for open data and models to counteract biases and ensure ethical AI advancement for the greater good.
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Episode 2: Get a Return on Your IT Investment
June 5th, 2024 | 46 mins 20 secs
business case, devops, digitaltransformation, eric the it guy, it, it leadership, itguyeric, itknowledge, itpodcast, itprofessionals, itsupport, jt perry, linux, opensource, project justification, project proposals, red hat, return on investment, roi, stakeholder management, techcommunity, technews, technology, technology adoption, techpodcast, techtips, vmware
Are you an individual contributor looking to convince your boss its time to buy a product or pursue a new project? How do you structure your proposal? How do you calculate ROI? In this episode, I’ll discuss these concepts and more with JT Perry from VMware!
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Episode 1: Get Into Your Element
March 27th, 2024 | 1 hr 1 min
decentralized messaging, devops, digitaltransformation, element matrix client, encrypted messaging, eric the it guy, federated chat, it, itguyeric, itknowledge, itpodcast, itprofessionals, itsupport, linux, matrix protocol, open-source communication, opensource, red hat, techcommunity, technews, technology, techpodcast, techtips
In this interview, Eric the IT Guy Hendricks kicks off his new show, "The IT Guy Show," by inviting Karl Abbot, a product manager at Element, to discuss the Matrix protocol, its open-source nature, and its decentralized communications platform.
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Episode 0: The Big Announcement
March 17th, 2024 | 1 min 55 secs
devops, digitaltransformation, itguyeric, itknowledge, itpodcast, itprofessionals, itsupport, linux, opensource, techcommunity, technews, technology, techpodcast, techtips
The Office of the IT Guy is a show published to celebrate the people and talk about the technology that is changing our world! Our mission is to share our love for open source and build a stronger community.